Keep a tight rein on your quality control with professional documentation and validate the quality of the performed cleaning tasks through recurring quality control inspections. With the implementation of digital reports, you ensure quick response times to issues considering the quality of your cleaning service.
From now on, store all reports and images in one place, and attach the images accordingly to the individual reports. This not only makes it easy to find them again, but also prevents that your data gets lost. A report can be allocated under a customer and assigned to the employees, who are responsible for the customer’s cleaning tasks. The reports can be accessed online in an instant, whether your are in the office, visiting a customer or on the road.
As soon as a report has been completed, you can send it to the customer to document that the cleaning has been done as agreed. You can also send it to an employee with orders to correct a specific issue with the cleaning.
We back up all your data daily, so you can rest assured that your reports and images will never get lost. Track the overall performance of your cleaning company and each individual employee, and show your customers how you manage and guarantee the quality assurance.
In CleanManager, you can create an unlimited number of templates to use for all kinds of quality management, as well as customise a template specifically to a customer’s requirements.
The cleaning industri is competitive, and it is usually not enough to offer the cheapest proposal price to win a contract. As a professional cleaning business you should be able to document the overall quality of your cleaning service, measure the quality control and stay ahead of your service to achieve high customer satisfaction. Track and document the overall performance of your cleaning quality, and ensure quick response times to pending issues.
Improve the quality assurance in your cleaning company starting today.